Skip to content

Bizco Blog

what is voip

What Is VoIP and How Does It Work?

Internet technologies have revolutionized the way business is conducted in the 21st century. From search engines and online reviews to social media and accounting software, digital advances now streamline interactions between companies, their teams, and their clients. One outstanding application worth noting is Voice over Internet Protocol (VoIP). This cutting-edge solution unifies an organization’s telephone communications over the internet through a single user-friendly online dashboard. Allow us to explain exactly what VoIP is, how it works, and some of the benefits it can provide.

VoIP Basics

Reliable communication is essential for modern businesses to operate effectively. With remote work and digital collaboration becoming more common, VoIP offers a more versatile method for making and taking phone calls than traditional landlines. All that’s needed to deploy a VoIP application is a stable network connection and an internet-enabled device such as a laptop, tablet, or smartphone.

VoIP systems store data securely in the cloud, drastically reducing the amount of hardware needed to operate. These applications allow teams to manage contacts, place outbound calls, and communicate internally with a high degree of precision. Plus, unlimited nationwide calling, mobile functionality, dedicated conference lines, message recording, and call forwarding come standard with many VoIP providers.

Installing a VoIP system is often easier and more affordable than you’d expect. Our expert staff will gladly provide all the necessary training needed to make the transition quick and seamless. We’ll also deliver a tailored VoIP solution that fits your specific business and budget. Plus, we can even supply a wide variety of mobile devices customized to your unique needs.

Because VoIP relies on a stable internet connection, it’s essential to have enough bandwidth to support your team’s operations. That said, your team’s bandwidth use will vary depending on the number of devices and employees, as well as the audio codec utilized. However, we generally recommend dedicating at least 100 Kbps of bandwidth to each VoIP device. This will ensure concurrent calls remain loud and clear, no matter how or when they’re received. 


Benefits of VoIP

With a consistent connection and functional internet devices, the benefits of VoIP for businesses are undeniable. Small and large teams alike can interact together or independently, in the office or on the go, and even using their own devices and networks without worry. Such adaptability allows individuals the mobility, flexibility, and autonomy to use their time and resources as effectively as possible.

VoIP systems support high-definition calls and text messages without a traditional telephone service, thereby improving organizational flexibility while reducing costs. Cutting out landlines, monthly minutes, and hardwired equipment can also free up trapped funds and cut recurring expenses.

These solutions can greatly improve operational efficiency, especially for small businesses. By simplifying the customer service process with a single unified platform, they promote redundancy and allow team members to verify each other’s status. 

VoIP systems can also be used for training and onboarding, allowing managers to gather feedback and conduct efficient one-on-one meetings. With these innovative tools, many new opportunities for leadership and collaboration begin to present themselves.


Ask Us about Unified Communications

Technological developments continue to transform business operations for the better. Not long ago, the idea of live video conferencing with others from across the world seemed like science fiction. However, smartphones and high-speed internet now allow almost anyone to communicate instantaneously with friends, family, clients, and coworkers.

VoIP is a simple, innovative, and cost-effective way to maintain reliable, unified communications without ever paying a telephone company. Consider the unmatched benefits VoIP solutions can offer your business, and please feel free to reach out with any questions. We look forward to helping you take advantage of this powerful, cutting-edge technology today.

New call-to-action